Cookies Policy
We use cookies to make Moodle work and keep it secure. Essential cookies (e.g., login/session) are required for the site to function and cannot be switched off. Preference cookies remember things like your language. Analytics cookies only run if we enable analytics; they help us improve the service and do not identify you directly. You can manage cookies in your browser settings.
Essential Moodle cookies include MoodleSession (keeps you logged in) and MOODLEID_ (remembers your username on the login page). If we enable third-party tools (e.g., Zoom/Teams, H5P.com, Turnitin) they may set their own cookies: see their policies.
Contact: info@whitetree.co.uk . See also our Privacy Policy for how we handle personal data.
1. What are cookies?
Cookies are small text files placed on your device by websites you visit. They help the site function, keep it secure, remember preferences, and, where enabled, support analytics.
2. How we use cookies on this Moodle
We group cookies into:
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Essential (strictly necessary) – required for login, security, and core functions.
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Preference – remember your settings (e.g., language).
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Analytics/measurement – help us understand usage and improve the service.
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Third-party (only when those tools are enabled) – set by integrated services such as video, plagiarism checking, or interactive content.
We do not use cookies to sell personal data.
3. Cookies set by Moodle
The exact names may vary slightly by theme or configuration.
| Cookie | Purpose | Typical expiry |
|---|---|---|
MoodleSession |
Keeps you logged in and maintains your session as you browse. Required for all authenticated activity. | End of session (when you close the browser or log out) |
MOODLEID_ (or MOODLEID1_) |
“Remember username” on the login page (convenience). | ~30–60 days (varies) |
lang (or stored in session) |
Remembers your preferred language. | Session or up to 30 days |
city, timezone (if present) |
Helps localise content/time formats. | Session |
If you disable essential cookies, Moodle cannot function and you will not be able to log in.
4. Analytics cookies (only if enabled)
When we enable analytics, we may use one of the following:
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Matomo (self-hosted): cookies like
_pk_id.*,_pk_ses.*(first-party measurement). -
Google Analytics 4: cookies like
_ga,_ga_*.
Analytics are used to understand aggregated usage and improve the service. We do not use them to make automated decisions about you. Where possible, IPs are truncated/anonymised.
Current status: Analytics are enabled: provider = Matomo; retention 14 months; IP anonymisation on.
5. Third-party tools used inside Moodle (if enabled)
Some activities embed or link to services that may set their own cookies. Examples include Zoom/Teams, Turnitin, H5P.com, Vimeo/YouTube, or Microsoft/Google services. Their cookies and retention are described in their own policies. We only enable these tools where necessary for learning delivery.
6. Managing cookies
You can control and delete cookies in your browser settings. Most browsers let you block cookies, delete existing ones, or set rules for specific sites. Blocking essential cookies will prevent you from logging in or using courses.
7. Changes
We may update this policy; Moodle will show you a new version if the changes are material.
8. Contact
Questions about this policy: info@whitetree.co.uk.
For general data protection matters, see our Privacy Policy.